At the time of booking, a 50% non-refundable deposit is payable. Payments can be made by debit or credit card.
The balance of the hire charge is due 28 days (4 weeks) before the first day of hire.
In the event that the hire vehicle is unavailable for reasons beyond the control of Turtlevans, such as the vehicle has been damaged in an accident or is undergoing urgent mechanical repairs, then we will endeavour to find a replacement option, offer alternative hire dates, or provide a full refund.
We strongly recommend that customers take out their own travel insurance to cover such eventualities and any personal belongings taken with them.